Our goal is to provide a high performing secretariat service that has the needs of Tribunal users at its centre.
Our targets will help us to achieve our goal and to monitor our performance.
We continuously measure our performance against targets and our performance will be reported in our Annual Report.
Tribunal users are also invited to complete a satisfaction check at the end stage of the process to provide feedback on our administrative service.
Our performance figures, for the period April 2015 – March 2016 are:
(no figures to date)